Technical support / After-sales Service

Create a new ticket
(1) Go to the website : (2) Click on [SUPPORT] then [TECHNICAL SUPPORT] (3) On the helpdesk plateform, click on : + New Su...
Mon, 18 May, 2020 at 11:30 AM
Return a product
You cannot return a product without a RMA Number The first step to have a RMA number is to create a new ticket on the plateform. Click on this link to ...
Wed, 3 Jun, 2020 at 9:12 AM
Return form (template)
If you need to print a new return form, click on the dedicated link : Form for European Country Form for Other Country
Wed, 3 Jun, 2020 at 9:29 AM
Support Terms and conditions
1. Request support time   The response time granted to all requests made on the HelpDesk support platform will be processed within a maximum of 72 worki...
Mon, 18 May, 2020 at 1:58 PM